We worked your high season.
Now we help you run it.

Yes — if it has an API, we integrate. We've worked with PADI Travel, Bookeo, Rezdy, Peek, FareHarbor, Checkfront, and bespoke setups. We don't ask you to switch tools. We connect to what you already use and automate the gaps around it. If you're not sure whether your system has an API, send us the name on the discovery call and we'll tell you in two minutes.

For custom builds, every automation, every API key, every login is set up in your accounts under your name. We don't hold the keys. When the project is done, you have full admin access to every tool — Make / n8n / Zapier, your AI provider, your CRM, your booking system. If you stop working with us tomorrow, nothing breaks and nothing goes away. Compare that to most agencies who put everything in their account and charge you a monthly fee to keep the lights on. (Note: some pre-built tools we offer separately are hosted by us with an ongoing fee — we'll always tell you upfront which option you're choosing.)

Typical timeline: 10–14 days from kickoff to handover. Week 1 we map your workflows and lock the scope. Week 2 we build, test with real bookings, and walk your team through everything. Most shops see their first automated booking inside the first week.

That's the standard case, not the exception. Every automation comes with a plain-English walkthrough video, a step-by-step doc, and a 60-minute handover call with whoever runs your front desk. The day-to-day after handover is no more technical than checking email — most of our clients are dive instructors, not developers.

Yes. We train it on your existing replies, your pricing, your dive sites, your house rules. It speaks the way you speak — not like a generic chatbot. It handles English, Spanish, German, French, Italian, Bahasa, and most major languages out of the box. If a guest asks something it doesn't know, it hands the conversation to a human instead of guessing.

At booking, the guest enters their certification level, agency, dive count, and last dive date. We cross-check it against the dive plan they've booked. If an OW diver tries to book a 30m wreck, the system flags it before the deposit is taken — not at the dock at 7am. For agencies with verification APIs (PADI Pros, SSI), we can verify the cert number directly. For others, we collect a card photo and route it to your team for a 30-second visual check.

Yes — via the official WhatsApp Business API (Meta-approved, not a grey-area workaround that gets your number banned). The AI replies in seconds, qualifies the lead, sends pricing, and books the slot. Your team sees the full conversation and can take over at any point with one tap. Same setup works for Instagram DMs and Facebook Messenger.

Honest answer: usually $30–$120/month in tool subscriptions, depending on volume. That's Make/n8n, your AI provider (OpenAI/Anthropic), and any messaging APIs. We pick the cheapest stack that does the job, you pay those vendors directly, and there are no markups. Most shops save 10–20× that in recovered staff hours in the first month.

Optional, never required. You can call us back for the next build, hire us for a monthly retainer (from $390/mo for priority support and small tweaks), or run it entirely in-house. The whole point is that you have the keys. No phantom dependency.

Smaller shops feel the impact more, not less. If you're running 1–3 boats and answering enquiries on your phone between dives, automating the booking funnel and the AI concierge alone gives you back the evening. The Operations & AI Audit at $990 is built specifically to find the 3–5 highest-leverage automations for your size — no one is selling you a $50k enterprise build.

Both. Many clients start with one and add the other. We build fast, mobile-first dive shop websites (one-time cost, fully yours, no page-builder lock-in) and we wire them straight into the automation layer — so an enquiry on your homepage triggers the same AI response, qualification, and booking flow as WhatsApp. See Web Design pricing above.

Yes — try the concierge right here on this page (tap a few dive questions and watch it qualify, catch a cert mismatch, and send a deposit link). You can also see a real site we built at Planet Scuba Mexico. Then book a call to see it trained on your shop.